What We Do for Credit Unions and Community Banks
- In-person member outreach under the credit union and community banks approved messaging.
- Auto and equipment collateral inspection.
- Mobile notary services.
- Portfolio and asset valuation support, including AVM reports powered by Relar.
Services in This Industry
- In-Person Customer Outreach: In-Person Customer Outreach visits the member's address to make contact and deliver the client's approved message when calls, mail, and email have not worked.
- Collateral Inspections: A collateral inspection confirms that the vehicle or equipment is where the contract says it is, and documents its condition with photos.
- Mobile Notary Services: Mobile notaries witness the signing of documents at any requested location without a branch visit to complete any desired documentation.
- Valuations and AVM: NCCI provides AVM reports, powered by Relar, and valuation support that credit unions and community banks use for portfolio review, home equity decisions and collateral monitoring.
- Business Verification Inspections: A business verification inspection confirms, with photos and a written report, that the business actually exists and operates there.
What You Receive
Reports and photos delivered with results that the credit union or community bank can attach to the member record.
Industry Associations
NCCI is a member of or associated with these organizations in this industry.
- CCUCCCalifornia Credit Union Collectors Council
- NWCUCANorthwest Credit Union Collectors Association
Frequently Asked Questions
Does NCCI work through credit union service organizations and leagues?
Yes. NCCI serves credit unions directly, and through partners and CUSOs.
NCCI Services (National Creditors Connection, Inc.) has been operating since 1992, with 1,000+ professionals in all 50 states and Puerto Rico. SOC 1 Type 2. Call Us Today (800) 300-0743.