Loss Mitigation
The NCCI Loss Mitigation Program
Statistics show that nearly 50 percent of all homeowners that go into foreclosure do not speak with their mortgage servicer. In today’s challenging environment, loss mitigation is indeed, a contact sport. To be in the game, you must be meaningfully engaged with the homeowner.
With NCCI, you will have a loss mitigation program unlike any other that serves to reduce loan losses and find stability in a volatile market.
NCCI Loss Mitigation Service will include:
1. A systemized contact method …
- Three field contact attempts at your customer’s residence or located addresses
- Multiple letter and call campaign
- Completion of interview form
- Skip tracing to locate borrower
- Internal Interview Checklist
- Borrower education on home retention opportunities
- Current financial snapshot of your borrower
- Warm call transfer of borrower to client representative if requested
2. Secure and Comprehensive Reporting
- Web-based reporting available 24/7, 365 days per year
- Storage and transfer of confidential information with maximum data security
- Contact information update
- Digital photos of property condition with real-time access
- Complete financial statement
- Reason for delinquency documented
- Documentation of all borrower contact efforts
3. Timely Conclusion
- File conclusion in 15 business days
Get started with
NCCI’s Field Contact Services today.
Call (800) 300-0743, for more information.
We Connect. We Protect. You Collect.