Borrower Contact and Pre-Qualify Services:  "Table-Setting" for your Loss Mitigation Department

Industry Issue: 

 Mortgage Industry statistics consistently reveal that nearly 50% of all at-risk borrowers referred to foreclosure, do not contact their mortgage lender to discuss potential loss mitigation solutions.  With unprecedented Loss Mitigation volumes, mortgage servicers are inundated with incoming call volumes and new case files for existing customers and have insufficient resources to concentrate on "no contact" borrower strategies and initiatives.       

NCCI Solution: 

 As an extension to our core Field Contact Services, NCCI has developed a robust Loss Mitigation program to assist mortgage servicers with increasing home retention opportunities.   NCCI utilizes a combined effort between our professional network of Field Agents and our Loss Mitigation staff. Our Field Agents attempt up to three (3) field visits while our Loss Mitigation Specialists conduct letter, call and skip tracing campaigns to reach at-risk borrowers that are otherwise "no contact".  Once contact is made, our Loss Mitigation Specialists educate borrowers on potential loss mitigation solutions, obtain financial information and gather income verification documents required to evaluate ongoing Loan Modification programs.  In cases where borrowers do not qualify for a Loan Modification, our Loss Mitigation staff will recommend the best loss mitigation strategy to the servicer based on the borrower's current situation.  NCCI refers to this as "Table-Setting" for your Loss Mitigation Department. 

NCCI Results:

 We are proud to announce that our Table-Setting services consistently result in 60% and greater at-risk borrower contact rates that directly impact your bottom line and increases home retention opportunities.  In addition to direct borrower contact and qualification for loan modifications, NCCI results also serve to provide increased Short Sales, Deed in Lieu, Forbearance and other exit strategies that are far less costly than Foreclosure.  NCCI is a firm believer that meaningful borrower engagement is the first step toward account resolution. With tens of thousands of files completed to date; NCCI is a proven vendor for your  "no-contact" strategies. 

Program Overview: