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Field Contact
How to Effectively Utilize

  • Utilize a field call early in the delinquency at approximately 30-60 days. A courtesy approach is very effective
  • Utilize a field call as a skip tracing tool to verify home and place of employment information
  • Utilize a field call as a personal document service for a hard to contact customer to complete paperwork, such as insurance information or loan applications
  • Utilize a field call to follow up on broken promises made by the customer
  • Utilize a field call to conduct collateral inspections and verifications
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