In the News
Press Releases
NCCI Expands Loss Mitigation Specialty Services
August 18, 2009
National Creditors Connection, Inc., a Loss Mitigation, Field
Contact and Onsite Inspection firm, has expanded its Specialty
Services intended to help mortgage servicers keep people in their
homes.
With the government's many modification, incentive and
forbearance programs, NCCI has expanded borrower contact
efforts.
To develop customized borrower contact programs to best fit the
needs of the mortgage industry, the sales team and loss mitigation
director conduct phone calls, Webinars or face-to-face meetings
with servicers. Through a needs analysis, the servicers
specifically describe what they need from NCCI to fit their needs,
such as:
- loan modification signatures,
- loan modification document reviews,
- verification of tenants, or
- three-run field call programs that include skip
tracing.
In response to a request, NCCI will review and then submit a
proposal with pricing.
"No one else in our field can offer the security, technology and
capacity for developing and supporting programs to meet the needs
of our clients in today's market," said Lance Perry, Loss
Mitigation Director. "NCCI is listening intently to servicers and
remaining flexible with solutions offered to better assist the
needs of customers."
One of the programs NCCI has begun is helping servicers process
HAMP (Home Affordable Modification Program) packages.
Assistance is given to borrowers who have not completed the HAMP
modification packet distributed by the servicer. After the
packet is completed and the modified three-month payment trial
period begins, NCCI will also run field calls or use mobile
Notaries to keep the borrower paying and the trial successful.
Other programs have included:
- Deed-in-lieu Fulfillments: Includes establishing contact with a
borrower so the servicer can offer a deed-in-lieu.
- Early Intervention Techniques: Consists of running field calls
to borrowers with imminent default.
- Enhancing Loss Mitigation Services: Establishing contact
with borrower on behalf of the institute by way of letters, phone
calls, or face to face field contact.
- Signature Services: Collecting missing signatures in the
field for loan modification documents on behalf of servicers.
"In these tough times, we can help the mortgage lending industry
obtain what they need from borrowers. Our Specialty Services
introduced earlier this year are already demonstrating a 60%
success rate since they began. They have proven to be a
valuable tool for meeting clients' needs. Servicers are urged
to take advantage of the borrower contact methods we offer to help
get through today's housing crisis," Perry added.
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For more information regarding our Loss Mitigation Services
please call Lance Perry, LM Director at (800) 300-0743 x 7572
or visit www.nationalcreditors.com.