How to Effectively Utilize Field Call Services
A collector will see better results from a field call firm when he or she utilizes one or more of the following tips:

• Utilize a field call early in the delinquency at approximately 30-60 days. A “courtesy” approach is very effective.
  
• Establish an internal policy as to when to utilize a field call.
  
• Utilize a field call as a skip tracing tool to verify home and POE information.
  
• Utilize a field call as a personal document service for a hard to contact customer to complete paperwork such as insurance information or loan applications.
  
• Utilize a field call to follow up on “broken promises” made by the customer.
  
• Utilize a field call to conduct collateral inspections and verifications
  

Get started with NCCI’s Field Call Services today.
Call (800) 300-0743, for more information.