What to Look for in a Field Contact Service
When utilizing a field contact firm, a collector should take into consideration the factors below:

• For your protection, the firm has verifiable Liability and E&O Insurance to meet the requirements of your particular institution.
  
• The firms rates should make the field contact cost effective.
  
• The firm should specialize in field contacts and have verifiable references for your review.
  
• The thoroughness of reports and the accuracy of information gathered by the firm should meet your expectations.
  
• The turn around time of the completed field contact should not exceed your time constraints. The firm has an adequate number of professional field representatives in the “high volume” areas you currently have a need in.
  
• The firm should provide simple ways to communicate assignments and results through a fully automated system.
  

Get started with NCCI’s Field Contact Services today.
Call (800) 300-0743, for more information.