What to Look for in a Field Contact Service
When utilizing a field contact firm, a collector should take into consideration the factors below:

  • The firm has verifiable liability and E&O Insurance to meet the requirements of your institution
  • The firms rates should make the field contact cost effective
  • The firm should specialize in field contacts and have verifiable references for your review
  • The thoroughness of reports and the accuracy of information gathered by the firm should meet your expectations
  • The turn-around time of the completed field contact should not exceed your time constraints
  • The firm has an adequate number of professional field representatives in the high volume areas you currently have a need in
  • The firm should provide simple ways to communicate assignments and results through a fully automated system

Get started with NCCI’s Field Contact Services today.
Call (800) 300-0743, for more information.