Relationships

NCCI has become the nation’s premier field services firm because of our ability to build long lasting, mutually beneficial relationships with our clients. We believe in standing shoulder to shoulder with our clients and our partners in pursuit of common goals; and insuring that every employee action and decision is in support of the long-term good and benefit of our clients.

Quality

NCCI is driven to create operationally efficient processes that provide our clients with the highest quality services in the industry.

Results

NCCI is committed to achieving industry leading contact rates which allows lenders and servicers to consistently reduce loan losses and make timely decisions about their assets.

Field Representatives

Our nationwide network of field representatives adhere to all statewide standards as well as FDCPA compliance.

All of our representatives are background screened through a ten (10) year criminal background check.

Our representatives carry a picture ID card and are required to follow dress code and conduct policies. NCCI field representatives will deliver your message with skill and sensitivity.

Compliance

NCCI is licensed in all states that require a Collection Agency License.

NCCI is SAS 70 II compliant and maintains FDCPA compliance.

NCCI is also committed to protecting your institution’s best interests by adhering to all applicable laws, including the FDCPA, Gramm-Leach Bliley and state-level licensing requirements.