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When utilizing a field contact firm, a financial institution should take into consideration these factors:
- The firm has verifiable liability and E&O Insurance to meet the requirements of your institution
- NCCI holds a $10M General Liability and $5M E&O insurance policy that covers ALL of our independent contractors
- The firm's rates should make the field contact cost effective
- NCCI offers competitive rates on all of our services
- The firm should specialize in field contacts and have verifiable references for your review
- NCCI has completed more than 3 million field contacts for hundreds of leading companies in the financial services industry
- The information and reporting by the firm should meet your expectations
- NCCI offers customizable reporting ,and information gathered in the field is transported to the client via a secure web server
- The firm should have turnaround times that meet your time constraints
- NCCI offers 72 hour or less turn times for metro field calls
- The firm has an adequate number of professional field representatives
- NCCI offers coverage in all 50 states and Puerto Rico through our national network of field representatives
- The firm should provide simple ways to communicate assignments and results through an automated system
- NCCI has state of the art IT systems that allow for easy assigning and reporting through a secure web portal
